Webinar | Large Group ICHRA Done Right

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Top Q&As From the Webinar

For other HR leaders at large companies considering ICHRA, what is the single most critical piece of advice you would offer based on your experience at Carenet?

A (Robin, Carenet):
Getting the right partner is critical. Direct payments are also very important. But beyond that, employee education cannot be overstated, it’s essential. Also, I’ll add a third: it’s a big change, and the more you can make it feel familiar during open enrollment, the better. Choose a TPA that can help ease the transition and maintain a sense of continuity for employees.

Does SureCo have a minimum group size, and what sets SureCo apart when it comes to large group ICHRA administration?

Yes, our minimum is roughly 150 eligible employees, but we support groups well into the thousands. What sets us apart is our proven experience with large groups like Carenet, who is on this call today. Many administrators can’t handle that scale.

We also have strong carrier relationships and the ability to deliver an experience that feels very similar to traditional group benefits. Plus, we’ve been working in this model since before ICHRA even existed going back to around 2013.

Can you talk about how you won that 1,300-life group by presenting ICHRA? How did you know they were a good fit, how did you sell them on it, and what have outcomes looked like?

A (Nate):
The outcomes have been excellent, similar to what Robin saw, we had an increase in enrollment, which I prepared them for. There’s always a learning curve with the first open enrollment, and my advice is to start early.

This particular group was a franchise restaurant chain across Michigan with high turnover and a self-funded plan that was becoming unsustainable. We conducted an analysis and determined ICHRA was a good fit. Leadership agreed, and we moved forward.

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