SURECO’S CUSTOMER SERVICE TEAM

Our teams are growing!

One aspect of a successful business is the willingness to adapt and grow. Our customer service, concierge, and processing teams grew in numbers and services over the past year. We aim to provide world-class service to our customers, and we believe these expansions can best help us reach this goal.   

SureCo employees are dedicated to building relationships with customers, clients, and providers. Over the past year, we have developed our teams to assist better everyone who contacts us. Our main goal is to be approachable and accessible for everyone.   

To adjust to the current market, our member services team recently introduced texting. Members can now have access to our team at their fingertips. With this improvement to our system, our employees can answer questions regarding accounts, services, and more! Additionally, our customer service team has begun making provider welcome calls. These introductions allow us to explain how we work and how to best interact with us.   

Our main priority is to enhance the quality of interactions between SureCo and our clients as we continue to grow. As we go through these changes, we hope to build positive relationships with our customers and providers. Our customer service team’s priority is to help our customers have the best experience and achieve their desired outcome in every interaction they have with us.    

SureCo is committed to providing the best customer service and experience. Our employees are passionate about transforming the healthcare system. If you need healthcare, SureCo can help. Our account executives are knowledgeable about a variety of healthcare options, including health sharing. Contact us today to learn about your healthcare options. You may even qualify to receive a referral reward when you refer us to a friend or family member.  

Network with us on social media and join our cause to help humanize healthcare innovation. You can follow and connect with us on FacebookInstagramLinkedIn, and Twitter. Our company is continuing to grow through 2021, and we have a variety of open job positions. If you are interested in joining our mission, check out our job opportunities here.