Healthcare + Heroes

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members! 

Summary 

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.  We are looking for a HR operations superstar! As SureCo.’s first HR Operations Manager you will play a key role in develop, enhancing and driving HR operations as SureCo. continues to grow and scale.

Key Responsibilities

• Manage all HR operations & compliance from a local, state and federal government level 
• Develop and refine HR operations & processes through the entire employee life cycle – such as onboarding, active employee and offboarding – with a high level of integrity and compliance
• Oversee, maintain and enhance all benefits programs and processes in partnership with brokers and vendors.
• Serves as subject matter expert and develops leave of absence programs for a multi-state environment
• Review competitive industry data in the HR operations realm and compare to organization people programs to enhance our people strategy
• Owns the payroll cycle by processing semi-monthly payroll and partnering with internal departments such as Finance and Legal while ensuring compliance with Federal and State regulations and company policy.
• Ensures up-to-date knowledge and understanding of changes to policies, state and federal law impacting payroll function; informs the organization of major changes; engages in continuing education activities to ensure payroll procedures follow best practices and stays abreast of advances in payroll technology and makes recommendations to improve payroll processes and functions.
• Manages all HR info systems and HCM tools such as Paylocity, applicant tracking systems, internal employee tools, employee engagement tools, etc.

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members! 

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.  

Summary 

We are looking for a driven and experienced VP/Principal Product Manager to lead the vision and development of our health-tech products. With cooperation from the Senior Leadership team, you will become our product evangelist and visionary, capable of spotting trends and setting goals for years ahead. You will possess a natural orientation toward creative problem-solving inside a fast-paced startup environment, and you will consistently demonstrate leadership values to others in the company. This role oversees the entire product portfolio, in charge of product-led growth and the company’s overall product strategy.

Key Responsibilities

Under the direction of the CEO, with support from CTO, COO and CMO you will:   

• Align all products with the company’s culture and business goals, and differentiate our product from competitors.
• Imagine and bring to life our product vision, reflecting the core value and mission of our health-tech holding company
• Bring a systematic framework around product ideas, prototyping, and user research to find Product-Market Fit. 
• Initiate and supervise customer research to gain insights into practical needs and emotional drivers. 
• Deliver customer-centric products that impact the lives of customers and partners throughout the healthcare ecosystem
• Create messaging that explains the value proposition and mission of the product to each audience segment
• Oversee the output of cross-functional teams from various functional areas and guide the team toward a common goal;  including software engineers, product managers, UX/UI designers, analysts, and marketers
• Work across the entire organization to ensure that ideas for potential product applications are being pursued, while also providing market feedback on potential new applications
• Lead marketing strategy, collaborate with business unit leadership to build a successful product
• Develop a thorough understanding of market potential, influences, and the competition; ensuring that selling strategies are creative, effective, and designed to leverage marketplaces
• Drive strategic product development, go-to-market campaigns, and overall business direction

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members! 

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.  

Summary 

As our Accounts Payable Specialist, you will be responsible for the daily processing of accounts payable for the organization.

Key Responsibilities

• Handle daily invoice processing, obtain cost center approvals, and prepare accounts payable payment schedules for multiple entities

• Ensure that all expenses are coded to the appropriate GL account, Cost Center, Entity, and Project 

• Assist the team with ad hoc expense reviews to ensure that any major cost variances are investigated and have been approved according to Company policy  

• Obtain W-9s for vendors and ensure that vendors are set up appropriately for 1099s in the system

• Ensure that all employee expense reimbursement requests have been submitted according to Company policy and have gone through the appropriate approval process prior to payment 

• Maintain effective communication and coordinate daily activity requirements with multiple cost center leaders

• Ensure timely completion of accounts payable requirements to help with month end close requirements

• Identify and suggest opportunities for process improvement and cost containment

• Handle intercompany invoice allocations for multiple entities that are consistent with the Company’s allocation standards 

• Handle accounting for fixed assets in the ERP system consistent with the Company’s capitalization policy

• Maintain accurate files and documentation in accordance with company policies and procedures 

• Ensure timely and consistent process for maintaining financial records and documentation 

• Support monthly financial budget and variance reporting 

• Perform other assigned accounting, finance or administrative tasks as required

*No outside agencies please*

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members! 

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.  

Summary

As our Temporary Technical Recruiter, you will own all aspects and needs of talent acquisition for the SureConian team.  Please note this role is a temporary position that will not exceed six (6) months.

Key Responsibilities

• Manage the full-cycle recruiting experience – from sourcing to offer & close – for multiple technical roles in engineering development, engineering operations and product development

• Collaborate and partner with technology hiring managers and the HR team throughout the recruiting process to provide quality-tier candidates and execute on hiring needs

• Source, identify and build a tech talent pipeline for our business units and the respective roles 

• Provide quality candidate experience for candidates going through the SureCo recruiting process 

• Identify, recommend and implement talent acquisition strategies, in partnership with the larger HR team, that enhance our recruiting processes and overall strategy 

• Be able to report back to the business on talent acquisition efforts through effective metrics and analytics

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members! 

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.  

Summary 

As our Treasury Analyst III, you will help manage the cash management and treasury function for the organization. This will be a key position with growth potential as the Company continues to add additional services that will require enhanced treasury management

Key Responsibilities

• Manage security protocols with our financial partners to mitigate fraud risk and ensure that our cash is adequately safeguarded

• Review banking and treasury set up to optimize cash management and utilization

• Prepare weekly bank balance reporting to upper management 

• Prepare 13 week cash forecasts to ensure that the Company has enough liquidity to meet its planned initiatives

• Work in collaboration with the FP&A team to align the cash forecast with the annual budget and forecast 

• Handle approvals for AP and credit card disbursements

• Optimize the cash flow functionality features of our new ERP system to help automate cash reporting requirements

• Review account analysis statements and work with banking contacts to ensure that our accounts are set up to minimize banking fees

• Assist in developing the treasury structure and security related to our TPA (Third Party Administrator) service provider on behalf of Enterprise clients

• Create controls and approval requirements related to employee expense reimbursements and corporate credit card usage

• Communicating with our banking and credit providers on requirements related credit administration, including bank covenant requirements 

• Prepare and/or review monthly bank reconciliations

• Assist in reconciling billing system activity to our merchant ACH and credit card processor

**No outside agencies please**

**This position is open in Austin, TX as well**

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members!

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.

Summary

Reporting to Solutions Architect/Lead Engineer, the primary objective of this position is to design and develop automated testing for software quality assurance efforts contributing to the quality release of all the company’s products. This position requires a talented Software Developer who demonstrates an advanced level of technical abilities and depth of technical and testing knowledge. The candidate should be someone who takes complete ownership of the test suite and continually looks for ways to improve test coverage. This position requires the person to be familiar with the complete SDLC and have knowledge of test processes, planning, and reporting. Excellent written and oral communication skills are required to create supporting documentation, including test plans, use cases, bugs, and status reports. This position requires having a proven track record of delivering quality projects within very tight deadlines.

Key Responsibilities

• Lead, coordinate, track, and report on test automation activities.
• Develop automated tests for APIs, web and mobile applications, and performance.
• Develop automated tests that can be used to rigorously test systems and applications.
• Implement an automated testing approach that is maintainable, is not brittle, and can be supportive of code re-use.
• Devise, develop, and implement automated testing for CI/CD.
• Plan, design, develop, and execute automated tests ensuring thorough coverage and exhaustive testing of all software system components to ensure compliance with functional/system specifications.
• Identify software quality risks and anticipate potential software problems at the earliest possible instance.
• Communicate automated test progress, test results, and other relevant information to project stakeholders.
• Educate and train QA team members in test automation.
• Self-motivated, ability to work in a team environment or independently with minimal supervision.
• Cultivate and disseminate knowledge of quality assurance test automation best practices.
• Participate in defect triage meetings with Client's UAT and Business teams.
• Provide feedback on functional and technical designs and specifications.
• Performs other related duties as assigned.

**No outside agencies please**

**This position is open in Austin, TX as well**

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members! 

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.  

Summary 

As a Director of Data Engineering, you will own and lead SureCo’s all things Data & Analytics - strategy, team and platforms. You will have the opportunity to oversee our custom data platform tools to support our web & mobile applications and large-scale business intelligence solutions within the healthcare and health insurance industry. You will lead and guide our Data & Analytics teams to implement solutions to answer complex questions and drive business decisions around our multiple streams of data. 

Key Responsibilities

• Responsible for our the integrity and strategy around our data platform(s) in a scrum/agile environment

• Strategic and tactical leadership to influence and develop all related data services 

• Architect, review, and implement database schema for healthcare web & mobile applications in Postgres SQL

• Define the data & analytics strategy across Latch to promote a self-service data culture within our growing organization

• Design and implement a modern data architecture for business intelligence reporting and analytics, including that for machine learning models & data science to ensure effectiveness, scalability, and reliability 

• Responsible for architecture, performance, scalability, high availability, automated deployments, monitoring, and security to deliver the best data warehouse experience to our internal and external stakeholders 

• Engage with other Engineering teams on planning data systems to design well-architected data platforms

• Detect data quality issues, identify their root causes, implement fixes, and design data audits to capture issues

• Influence and communicate with all levels of stakeholders including analysts, developers, business users, and executives. 

• Develops and uses analytics to influence product development, tell stories through surfacing data around product usage and customer behavior

• Advanced knowledge with database design (RDBMS & NoSQL) and Python 

• Experience with CI/CD including CI/CD for database development to influence data strategy 

• Digital healthcare agency & HIPPA compliant application experience is highly preferred 

**No outside agencies please**

**This position is open in Austin, TX as well**

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members!

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.

Summary

We are looking for a talented Backend engineer to join our team. The ideal engineer has a mastery of RESTful web services, years of experience with Node.js and/or C#, Entity, OOD, and the ability to work with architects to convert designs into perfect, usable services. You will work on a mix of customer facing and internal tools.

Key Responsibilities

• You are awesome with web technologies. Live and breathe API’s, data types, and javascript
• The best code is something that is highly extensible and modular
• Identify and communicate best-practices to the team
• Is relentless. You'll spend the time to make sure that the whole experience is perfect
• Has a great positive can-do attitude. Every challenge is an opportunity for you to shine
• Think creatively about solutions and is not afraid to test your many hypotheses
• Is relentless. You'll spend the time to make sure that the whole experience is perfect
• You have a ‘get things done’ attitude and thrive in a high-energy, fast-paced environment
• You are eager to develop something large and scalable and be part of an organization that is solving real problems

**No outside agencies please**

**This position is open in Austin, TX as well**

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members!

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.

Summary

We are looking for a Solutions Architect with extensive Microsoft Dynamics 365 CRM experience to join the SureCo family. The right candidate will be a Microsoft ecosystem / Power Platform enthusiast who is in constant pursuit of a business environment that far surpasses expectations. You will be working with our PowerOps team to deliver on all aspects of business process needs. You will own internal customer facing services related to D365 CRM, Business Central and the greater Microsoft Power Platform ecosystem. In partnership with other departments, you’ll help plan and implement various PowerOps initiatives to deliver innovation to our internal users on a continuous basis.

Key Responsibilities

• Be a phenomenal partner, interfacing with business stakeholders in Sales, Customer Experience and other operational departments
• Successfully prioritize and relentlessly drive business initiatives, increase operational throughput by proactively eliciting feedback, seeking and identifying inefficient processes that could benefit from automation
• Be responsible for resolving issues in a timely manner and providing excellent customer service
• Be proactive in communicating pertinent and meaningful status updates
• Lead by example, building trust with admins and engineers by being hands on with developing and deploying solutions for [managed] CRM and Power Platform for B2C and B2B/Enterprise workflows
• Leading a small/mid-sized PowerOps team in an Agile Scrum/Kanban methodology, running sprint planning and backlog grooming sessions, assessing risks in current schedule, clear blocks, and help adjust roadmap

PM20

*No outside agencies please*

* Only local candidates will be considered *

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members!

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.

Summary

As our Senior Accountant, you will help take the accounting function to the next level as our business continues to grow and evolve.

Key Responsibilities

• Develop and assist in implementing accounting best practices for the Finance & Accounting function
• Access and process all company AP invoices for payment, ensuring timely and accurate payment to vendors
• Review expenses, including payroll, for multiple corporate entities
• Reconcile revenue from high volume ACH and credit card transactions to the merchant processor
• Responsible for daily cash transactions and monthly bank reconciliations
• Manage and reconcile Intercompany and Related Party accounting for multiple entities
• Maintain accurate files and documentation in accordance with company policies and procedures
• Month-end closing processes, including monthly balance sheet reconciliations, accrual accounting and journal entries.
• Ensure timely and consistent process for maintaining financial records and documentation
• Support monthly financial budget and variance reporting
• Assist with required tax filings
• Perform other assigned accounting, finance or administrative tasks as required

*No outside agencies please*

* Only local candidates will be considered *

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members!

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.

Summary

Our Member Service Representatives are one of the most important pillars to our success. As you’re directly interfacing with our most precious assets, our customers. We’re looking for top tier talent that takes ownership in creating a successful journey for our clients. This is a challenging role that requires an emphasis on customer satisfaction, high energy, and work with the highest purpose of customer satisfaction and retention. please submit a resume.

Key Responsibilities

• Answering phones from members professionally and responding to member inquiries and complaints.
• Handle escalated calls, resolving more complex member issues in (First Call Resolution - FCR)
• Demonstrate outstanding service to identify the source of the issue and work to resolve member inquiries and issues in a timely and professional manner, related to benefits, eligibility and claims, financial spending accounts and correspondence
• Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues
• Responsible for knowing all aspects of health program benefits including medical and pharmacy
• Required to be at workstation to answer calls in an ACD environment, subject to the monitoring of incoming and outgoing ACD calls for quality assurance during those time periods that the CSA is not scheduled for a break or lunch breaks
• Identifying, escalating priority issues, and reporting to high-level management. Responsible to take issues on a weekly basis to the dept. manager
• Obtaining and evaluating all relevant data to handle complaints and inquiries
• Handling outbound and inbound calls from external and internal customers
• Completing call reports and logs, and researching billing issues
• Recognizing, documenting, and informing the supervisor regarding the trends in internal and external customer calls

**No outside agencies please**

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members!

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.

Summary 

We are looking for an enthusiastic Web / UI / WordPress Developer to join our passionate team of high-impact problem solvers. You will build various WordPress and custom websites for public-facing lead generation sites. You will work closely with our Marketing team and other engineers to implement solutions that will drive traffic to our sales team. 

Key Responsibilities

• Evaluation, implementation, and customization of various WordPress plugins

• Maintaining and modifying various WordPress sites

• You'll build entire, hand-crafted responsive sites from scratch

• Website performance and search optimization experience

• Expertise working with APIs (creating & consuming endpoints) to create integrated features in WordPress

• Proven solid understanding of web application development processes, from the layout/user interface to relational database structures

• Work quickly and carefully to complete small edits requested by customers, develop plans for completing larger projects, collaborate with colleagues and suggest new solutions to improve existing websites

• Experience managing WordPress databases and handling data securely

**No outside agencies please**

**This position is open in Austin, TX as well**

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members!

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.

Summary

We are looking for a talented Front-End engineer to join our team. The ideal engineer has a mastery of modern front-end frameworks, years of experience with React, Angular, and the ability to work with architects to convert designs into perfect, usable applications. You will work on a mix of customer facing and internal tools.

Key Responsibilities

• Articulate how users perceive performance and how to optimize their needs
• Own and led the delivery of major features and components
• Basic understanding of how to design RESTful APIs that are optimized for responsive, interactive mobile experiences
• Assist back-end developers with coding and troubleshooting
• Identify and communicate best-practices to the team
• Think creatively about solutions and are able to test your many hypotheses

Ideal Candidate Will Have:

• You are awesome with web technologies. Live and breathe JavaScript
• Believes the best code is something that is highly extensible and modular
• Is relentless. You'll spend the time to make sure that the whole experience is perfect
• Has a great positive can-do attitude. Every challenge is an opportunity for you to shine.
• You have a ‘get things done’ attitude and thrive in a high-energy, fast-paced environment
• You are eager to develop something large and scalable and be part of an organization that is solving real problems

**No outside agencies please**

**This position is open in Austin, TX as well**

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members!

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.

Summary

Reporting to Solutions Architect/Lead Engineer, the primary objective of this position is to design and develop automated testing for software quality assurance efforts contributing to the quality release of all the company’s products. This position requires a talented Software Developer who demonstrates an advanced level of technical abilities and depth of technical and testing knowledge. The candidate should be someone who takes complete ownership of the test suite and continually looks for ways to improve test coverage. This position requires the person to be familiar with the complete SDLC and have knowledge of test processes, planning, and reporting. Excellent written and oral communication skills are required to create supporting documentation, including test plans, use cases, bugs, and status reports. This position requires having a proven track record of delivering quality projects within very tight deadlines.

Key Responsibilities

• Lead, coordinate, track, and report on test automation activities.
• Develop automated tests for APIs, web and mobile applications, and performance.
• Develop automated tests that can be used to rigorously test systems and applications.
• Implement an automated testing approach that is maintainable, is not brittle, and can be supportive of code re-use.
• Devise, develop, and implement automated testing for CI/CD.
• Plan, design, develop, and execute automated tests ensuring thorough coverage and exhaustive testing of all software system components to ensure compliance with functional/system specifications.
• Identify software quality risks and anticipate potential software problems at the earliest possible instance.
• Communicate automated test progress, test results, and other relevant information to project stakeholders.
• Educate and train QA team members in test automation.
• Self-motivated, ability to work in a team environment or independently with minimal supervision.
• Cultivate and disseminate knowledge of quality assurance test automation best practices.
• Participate in defect triage meetings with Client's UAT and Business teams.
• Provide feedback on functional and technical designs and specifications.
• Performs other related duties as assigned.

**No outside agencies please**

**This position is open in Austin, TX as well**

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members!

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.

Summary

We are looking for a core team member to join the SureCo family. This position is tailor made for a highly motivated, go-getter who has the desire to develop products that solve real-world problems. Ideal candidate is someone who is a creative problem solver, resourceful in getting things done, and productive working independently or collaboratively.

We are still a small team and the opportunity to take on a big role and have huge impact is very real. Our culture is collaborative, focused, and fast-paced. If you're the best at what you do and our mission resonates with you, we'd love to have you join us.

Key Responsibilities

• 5 - 7 years of hands on experience with C# ASP.NET MVC Core 2.2+ or Full framework?4.5+
• Experience with data delivery to/from Angular / React front ends
• Experience building application back-ends with REST based APIs via JSON
• Work closely with marketing and other stakeholders to define and prioritize upcoming features
• Work closely with UX/Design to ensure innovative and easy to use product
• Work closely with test engineering and executive stakeholders to ensure product quality.
• Advanced knowledge with database design (RDBMS & NoSQL)
• Strong working knowledge of building web applications
• Identify technical risk at the solution and project level; provide input to project scope and design strategies to mitigate risk
• Support the project management team in producing software and resolving technical issues throughout the project lifecycle. Explain technical concepts and interface with external technical counterparts
• Scrum / Agile environment
• Implement SOLID and design pattern principals
• Experience with Git and GitFlow
• Experience with CI/CD, preferably Azure DevOps
• Implement secure code and code security best-practices

*No outside agencies please*

* Only local candidates will be considered *

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members!

If you are looking for a company focused on making real change, high energy, and team-driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.

This position is Full-Time, Monday-Friday, 1-Hr Lunch + Overtime (when necessary)

Responsibilities:

• Electronic submission of client applications (great attention to detail)
• Data entry
• Customer service/client relations - managing incoming calls & customer service inquiries
• Follow communication procedures, guidelines, and policies
• Making sure pending requirements for policies are fulfilled accurately and in a timely manner

*No outside agencies please*

SureCo is a PURPOSE driven company that’s dedicated to disrupting our broken healthcare system. We’re 100% focused on driving down the cost of healthcare and improving the quality of care for all of us. SureCo and its subsidiaries and partners are at the forefront of health care change in the U.S. Serving patients, consumers, and enterprises. We focus on innovative technologies, new care paradigms, all focused on aligning our incentives with our customers. Established in 2016 we’ve grown from 10 to over 100 (and counting) Sureconians – what we call our awesome team members!

If you are looking for a company focused on making real change, high energy, and team driven performance then you’ve found it here at SureCo. Our people are inspiring and are inspired by what we do, who we get to do it with, and who we do it for.

Summary

The Concierge Team serves providers to facilitate the delivery of healthcare acting as an ambassador on behalf of the member. In a contact center work-environment, the Concierge Team deploys empathy, problem-solving skills, and perseverance to exceed the expectations of its members and providers. The Concierge Team will respond to all member and provider inquiries delivering top caliber service through multiple communication channels. With the assistance of data and technology, we guide providers through scheduling, benefits, medical bills, Pre Auth status, and care services to ensure a high value experience.

Key Responsibilities

• Respond to the inbound provider communications (call, text, email, chat, fax, etc.) while adhering to designated protocols and service responses while providing exceptional customer service
• Assist in cases requiring additional non-clinical follow-up and care coordination, including, but not limited to eligibility, scheduling appointments, program benefits, medical bills, provider network inquiries, Pre authorizations, and care management program assistance, etc.
• Communicate and collaborate with interdisciplinary teams, when needed ensure effective soft transfers with utilization management and clinical teams
• Accurately collects and documents the appropriate level of information to facilitate resolution and identify trends
• Function as a detective to find creative solutions to difficult problems
• Ensure problem resolution or smoothly transition to a higher-level advocate or manager when appropriate
• Participate in process improvement activities by openly sharing thoughts, ideas, and constructive feedback to technical, and management
• Recognizes the presence of provider issues that may require immediate clinical assessment or action, notifies clinical staff, and follow up/updates provider weekly until resolved
• Closely monitors all open cases, updating provider and/or member on a weekly basis until issue is revolved
• Proactively making outbound calls to providers educating who we are, how we work, and why they should work with us -persuade participation-
• May send reimbursement and appeal forms and walk them thru that process
• Responds appropriately to inquiries and complaints. Can troubleshoot and problem solve independently as situations occur
• Ensures adherence to daily operating metrics systems
• Other duties and projects as assigned

*No outside agencies please*

* Only local candidates will be considered *

SureCo and its subsidiaries (Healthrive, SureCo Health, DocDay) and partners (UHSM.com) are at the forefront of health care change in the U.S. Serving both consumers and businesses, we’re leading the healthcare industry in new care options, technology, and administration opportunities. Our solutions encourage the proactive pursuit of great health in order to drive down healthcare costs while improving the quality of care. Established in 2015, we’ve grown from 10 to 100 employees and are experiencing dynamic growth. If you enjoy a fast-paced yet family-friendly working environment and you have a passion for healthcare and technology, we’re the company that’s making a difference.

Key Responsibilities

Under guidance from the Sales Director and Team Leads, you will:

• Get deals to the finish line. Close marketing-generated opportunities via phone, text and email. Take live inbound transfers and work inbound leads
• Answer phone calls promptly in a polite and professional manner
• Utilize a consultative sales approach to best explain various health care and insurance programs and services
• Actively listen during conversations with sales opportunities for customer needs, then provide a solution to help address those needs
• Provide world-class customer service and maintain positive relations with new and existing clientele
• Make follow-up calls/e-mails daily on pipeline opportunities
• Manage your leads, calendar and time to efficiently meet monthly sales goals
• Build a residual book of business by growing and maintaining an ongoing client base
• Stay current on the industry, product knowledge and competitive marketplace